Terms

Under UK Law, goods sold remain the property of Shop4homebrew until paid for in full.

Parcels are collected by 2:00pm for delivery the next working day (Monday - Friday). If we receive an order after that time or on a weekend or bank holiday, the parcel will be sent the following working day.

We try to keep all items on the website fully in stock. However, there are times when items become unavailable through circumstances outside our control. If this occurs, we notify you by email of an expected delivery date or offer a suitable alternative.

No money will be debited from your card until the goods are ready for despatch.

We thoroughly check all items before despatch. In the very unlikely event of an item being damaged in transit, you must notify us with 48 hours of receiving the goods, giving precise details of the damage. We will arrange for the damaged goods to be collected by the carrier and they will be replaced free of charge.

If you find any of the items of your order missing, please contact us within 48 hours for us to take the necessary action.

If you decide that you placed the order in error, the items ordered may be returned to us at your expense within 10 days of receiving the goods. We will refund the cost of the goods only. You should use a secure service for any returns. We accept no liability for loss or damage during any return transit.

Lightweight items are generally sent by Royal Mail 1^st Class Post.

Heavier parcels are sent by carrier on a "Next Day service".

A signature will be required when the goods are delivered as proof of delivery.

For security reasons, goods cannot be left without a signature.

Please ensure that you provide the FULL delivery address. An incomplete address will delay the order processing, needing us to contact you for the full details.